Customer Care

Privacy, Security and Email

Date last updated: September 29, 2014

Introduction is an independent 3rd party retailer which is fully owned and operated by BrandShop. All references to 'our', 'us', 'we' or 'company' within this policy and within the opt-in notice are deemed to refer to BrandShop. We endeavor to protect your personal privacy. We provide this Privacy Statement to help you to understand what information we may obtain from you and how we use it. By using the site, you signify your acceptance of our Privacy Statement. If you do not agree to this statement, please do not use the site or provide your personal details to us. This Privacy Statement is incorporated into, and part of, the Terms and Conditions, which govern your use of the site in general.

We will use your information for the purposes set out below. You will have an opportunity to unsubscribe whenever we communicate with you.

The revised Privacy Statement will be effective upon posting on this site. We recommend that you regularly check this page for the "date last revised" above to ensure that you have read the most recent version.

1. Collection of Children's Personal Information

We are committed to protecting the privacy of children. We do not knowingly or intentionally collect personal information online from children under the age of 13.

2. Collecting Personal Information

Personal information is information about an identifiable individual, as defined by applicable law. Types of personal information that we may request include your name, address, phone number., email address, and credit card information.

You can decide what personal information you provide to us on this site. We will only collect personal information that you choose to provide. Where possible, we will enable you to select how we will use this information (for example, by choosing to opt-in or opt-out of receiving special promotional offers from You may choose to provide us with personal information if, for example, you: contact us with an inquiry; register on the site, fill out a survey or other form with your personal information included; request us to provide you with information; enter a competition; post information to public areas of the site or take advantage of a promotion. You have the opportunity to opt-out of receiving communications from us at any point where we request information about you.

We may transfer and process personal information you provide in other countries or territories. By providing any personal information to us, you fully understand and clearly consent to the transfer of such personal information to, and the collection and processing of such information in, other countries or territories. Any such transfer and processing by us will be in accordance with this Privacy Statement.

3. Use of Cookies

In common with many websites, we use 'cookies' to help us gather the following information from visitors to our site.

A cookie is a small data file that our server sends to your browser when you visit the site. The use of cookies helps us to assist your use of certain aspects of the site. You can delete cookies at any time or you can set your browser to reject or disable cookies. If you do disable cookies some functions on the site may not work correctly.

We may use information from cookies for the following purposes:

Traffic monitoring e.g.: the IP address from which you access the site, the type of browser and operating system used to access the site, the date and time of your access to the site, the pages you visit the Internet address of the website from which you accessed the site, To recognize repeat visitors for statistical / analytical purposes.

Anonymous tracking of interaction with online advertising. e.g., to monitor the number of times that a banner ad is displayed and the number of times it is clicked.

We may connect the information that we collect through cookies with other personally identifiable information that you provide to us. Such purposes are:

To customize or personalize your experience of the site; for example, so that we can greet you on the site by name.

For transactional purposes, such as credit card sales.

To monitor your use of our site in order to make our communications to you as relevant as possible; for example, by sending you email communications relevant to the parts of the site that you visit most often or by letting you know about features of the site that you have not accessed previously.

We may compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and related site information.

4. Use of Information

We will use information collected from you in the following ways:

Marketing Communications. We may use your personal information in order to communicate with you about's products and services and those of our subsidiaries, affiliates, and parent companies and any of their related businesses. However, you will be able to choose whether or not to receive such communications when you first provide personal information to us. Any communication we send you will allow you the option to unsubscribe from all future communications. You may also unsubscribe from such communications at any time by changing the options on your account or by contacting us (see "Unsubscribe, access, questions and further information" below).

Marketing Analysis. We may use information for internal marketing analysis, for example, to assess trends amongst our consumers or to measure the amount of traffic to our site. We may also share non-personal information with others, such as advertisers, in aggregate anonymous form, which means that the information will not contain any personally identifiable information about you. We will only share identifiable personal information with third parties for marketing analysis with your consent.

Transactional Purposes. We may use your personal information in order to respond to your queries and requests and to manage transactions such as credit card payments for any goods that you order from us or any of our agents, or for the fulfillment of such transactions (e.g., delivery). The personal information you provide may be used by an authorized vendor to fulfill that order.

Third Party Offers. We may arrange for carefully selected organizations to send you marketing and promotional information that may be of interest to you. In such circumstances, your personal information may be disclosed to these organizations that will agree to be bound by confidentiality obligations and restrictions on use consistent with this Privacy Statement. [We will obtain your permission before allowing any such third party to send you marketing and promotion information.]

Public (or Interactive) Areas of the Site. Information that you post on or through the public areas of the site (e.g., product reviews, chat rooms, bulletin boards and discussion groups) are generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other contact from others. Users of the site are encouraged to exercise caution when providing personal information about themselves in public (or interactive) areas of this site.

Sale and Transfer. In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including without limitation, personally identifiable information that you provide and other information concerning your relationship with us.

Administration and Data Management. We may transfer your personal information to third parties under confidentiality obligations when the performance of any service in relation to the activities above is sub-contracted (e.g., the administration of a marketing campaign).

Legal purposes. We collect, use or disclose your personal information if permitted by law or required to do so by law or where we believe such action is necessary in order to protect or defend us or other third parties against error, negligence, breach of contract, theft fraud and other illegal or harmful activity, to comply with our audit and security requirements, and to audit compliance with or corporate policies, procedures, legal and contractual obligations.

5. Disclosure of personal information

In addition to disclosures identified in the purposes above, from time to time we may disclose personal information text-outline:

a. our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;

b. a person or entity, including our affiliates, to whom disclosure is required in order to fulfill one or more of the purposes described above under "Purposes for Collecting Information";

c. a person who, in our reasonable judgment, is providing or seeking the information as the authorized or appointed legal agent of the subject individual; or

d. any third party with your consent or where disclosure is required or permitted by law. Your acceptance of the Terms and Conditions of use of this site, which include this Privacy Statement, constitute the granting of consent to the use and disclosure of your personal information for the purposes set out above.

6. Security

We take security seriously and we take precautions to keep your personal information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect. However, due to the open communication nature of the Internet, we cannot guarantee or warrant that communications between you and us, or information stored on our servers or on those of our service providers, will be free from unauthorized access or theft by third parties or will not be destroyed.

If you choose to register on our site, you may be asked to choose a password for your account. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account.

7. Third party links may contain links or references to other third party websites outside of our control. Please be aware that we have no control over the privacy practices, content and security of these third party websites and our Privacy Statement does not apply to these sites. We encourage you to read the Privacy Statements and terms and conditions of linked or referenced third party sites you enter.

8. Unsubscribe, access, questions, and further information

At your request, we will confirm what personal information we hold about you, update your information, and correct any inaccuracies in such personal information. You may also opt-out of receiving future communications from us or our partners at any time. You can access your information, change your privacy preferences, or get further information about our privacy practices in the following ways:

  • Follow the directions in an e-mail [or direct mail marketing communication] you receive from us
  • Log in to your online account and update your information [and privacy options]. Send an email with your request to:
  • Send a letter with your request to:
    20 Constitution Blvd South
    Shelton, CT 06484

If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure that we correctly identify you in our systems and accurately process your request. We will endeavor to respond to your request within [15] business days.